“Is there anyone you know who would want the same result you received from using LiveGood products?”
I call it the Golden Question.
After 18 years in network marketing, I’ve come to believe a big part of your strategy should be built around getting a YES to that question.
On my Team I teach the following steps:
Leads → Contact → Appointment → Presentation → Follow-Up Customer Service
Customer Service is where most people stop. They get the sale, get the enrollment, and move on to the next prospect.
But the work isn’t finished at the sale. The customer bought the product for a reason. Did they get the result they wanted? Did you find out what they needed, what they wanted, and what they didn’t want?
If they got a positive result, the Golden Question is easy to ask, and the answer is usually yes.
If they didn’t, you won’t get referrals. You’ll get churn: customers who stop using the product and reps will stop recruiting.
Serve people well enough that when you finally ask, the answer is obvious.
Here’s my question for you:
If you asked your last five customers the Golden Question today, how many would say yes? Drop your number in the comments. No judgment, just honest numbers.
With tremendous admiration for My Team,
Mike Farris
LiveGood Member Since 2022
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